Refund policy

All sales are final. We are unable to accept any returns or exchanges for international orders except the following cases.

WRONG ITEMS DELIVERED
Please contact us using the inquiry form within 5 days of package arrival. Please provide us with as much information as possible including your order number and photos of the wrong item you received. We will send you a correct item or refund you. If you do not notify us within 5 days of package arrival, we consider you accept the wrong item and will not send a correct item or refund you.

DAMAGED/FAULTY ITEMS DELIVERED
Please contact us using the inquiry form within 5 days of package arrival. Please provide us with as much information as possible including your order number and photos of the outer box and the damaged/faulty item you received. Please do not discard all items, box and cushioning material in order for us to file a claim with shipping companies. If you do not notify us within 5 days of package arrival, we are not responsible for the damaged/faulty items.