- Seller
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Kamaasa Shoten Co., Ltd.
- President
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Daisuke Kumazawa
- COO
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Daisuke Kumazawa
- Address
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111-0036
2-24-1 Matsugaya, Taito-ku, Tokyo
- TEL
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+81-(0)3-3841-9355
-
customer_service@kama-asa.co.jp
- Expenses other than product prices
-
- Cash on delivery (COD)
-
Purchase amount (tax included) COD Commission fee up to JPY9,999 JPY330 JPY10,000-JPY29,999 JPY440 JPY30,000-JPY99,999 JPY660 JPY100,000-JPY300,000 JPY1,100 - Shipping fee
- Please see here.
- Return, refund and exchange
-
In principle, we do not accept returns for reasons attributable to the customer. In case defective/wrong goods are delivered, we will bear the cost. Please contact us in case of any accidents such as damage during shipping.
- Cases eligible for return
- Defective/wrong products delivered
- Return period
- Returns will be accepted if we are notified within 5 days of receipt of the product.
We will send a new item as soon as possible at our expense for both shipping and handling.
- Delivery period
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In case of prepayment, we will ship within 3 business days after confirmation of payment if there is no specified date.
Otherwise, we will ship within 7 business days after order confirmation.
- Payment method
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COD, credit card, etc.
- Delivery method
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Yamato Transport